At DORMED Hellas we are fully aware that serving our customers does not stop after a sale is completed.
The most important and critical department in any company trading in medical equipment is the service department. Dormed Hellas has created the most integrated service department in Europe, with the largest number of ultrasound machines available for parts.
No matter the part of your ultrasound machine that may be damaged, we can provide the corresponding part at very reasonable prices. A very wide range of monitors, keyboards, printed circuit boards, and power supplies are immediately available from our 300m2 exhibition.
At Dormed Hellas, each replacement part is inspected and checked in accordance with all procedures required by ISO 9001 prior to its delivery. Thus the company ensures that no future malfunctions may occur.
We provide a one-year guarantee for refurbished devices and a two-year guarantee for new devices. Complete replacement with a corresponding machine in case of malfunction is offered for the entire duration of the guarantee.